551 pub Privacy Policy

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act 10173) and applicable data protection legislation, the data controller responsible for the processing of your personal data in connection with the 551 pub platform is the operator of https://551pub.club, acting in compliance with PAGCOR's regulatory framework.

References in this Privacy Policy to "551 pub," "we," "us," or "our" refer to the 551 pub platform operator. References to "you," "your," or "Player" refer to any registered user of the Platform.

As data controller, 551 pub is responsible for determining the purposes and means by which personal data is processed. Where third-party service providers process personal data on our behalf (acting as data processors), we require them to do so only on our documented instructions and subject to appropriate data protection commitments.

551 pub collects personal data only to the extent necessary for the legitimate operation of the Platform and compliance with applicable regulatory obligations. The categories of personal data we collect include:

551 pub does not collect sensitive personal information beyond what is required for KYC, age verification, and PAGCOR-mandated compliance processes. We do not collect biometric data, religious or political beliefs, or health information unless voluntarily provided by a Player in the context of a responsible gaming request.

551 pub collects personal data through the following means:

• Direct provision by you: When you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact our support team, or respond to a survey, you provide data directly to us.
• Automated technical collection: When you access the 551 pub Platform, certain technical data is automatically recorded by our systems — including your IP address, device identifiers, browser type, and session activity. This collection occurs through server logs and, where applicable, cookies and similar tracking technologies (see Clause 8).
• Payment processors and e-wallets: When you make deposits or withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, or USDT, the relevant payment provider may transmit transaction confirmation data to 551 pub to reconcile your account.
• Third-party identity verification services: Where 551 pub engages regulated third-party KYC and identity verification providers to assist with document validation, those providers may share verification outcomes and associated data with us.
• PAGCOR and regulatory bodies: In limited circumstances, we may receive data from or be required to share data with PAGCOR or relevant Philippine government authorities as part of our regulatory compliance obligations.

551 pub processes personal data only for specified, explicit, and legitimate purposes. The table below outlines the primary purposes for which we process your data and the corresponding legal basis under the Philippine Data Privacy Act:

551 pub does not sell your personal data to third parties. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose:

• Service Providers (Data Processors): We engage regulated third-party service providers who process personal data on our behalf. These include KYC and identity verification providers, payment processing platforms (GCash, PayMaya, BPI, BDO, Metrobank), game software studios, cloud hosting and infrastructure providers, fraud detection and AML monitoring services, and customer support platforms. All such processors are bound by data processing agreements requiring them to maintain appropriate security standards and to process data only as instructed.
• Regulatory and Law Enforcement Authorities: We are required to share certain personal data with PAGCOR and, where legally mandated, with the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities. We comply with lawful orders and regulatory reporting obligations without requiring prior player consent where the law so permits.
• Professional Advisers: We may share data with our legal advisers, auditors, or other professional consultants where strictly necessary for the provision of their services, subject to confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of 551 pub's business, personal data may be transferred to the acquiring entity, subject to continued compliance with this Privacy Policy.

Some of 551 pub's third-party service providers — particularly cloud infrastructure, game software studios, and technical support platforms — may be located outside the Republic of the Philippines. In such cases, personal data may be transferred to and processed in jurisdictions other than the Philippines.

Where such transfers occur, 551 pub ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act and the National Privacy Commission's guidelines. Applicable safeguards may include:

• Standard contractual clauses approved or recognized by the National Privacy Commission.
• Data processing agreements that impose obligations equivalent to those required under Philippine data protection law.
• Transfers to jurisdictions that have been recognized as providing an adequate level of data protection.

By using the 551 pub Platform and providing your personal data, you acknowledge that your data may be transferred internationally under these safeguards.

551 pub retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory retention obligations, and to resolve disputes or enforce our agreements.

Key retention periods applicable to 551 pub Player data include:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of five years following account closure, as required under PAGCOR regulations and the Anti-Money Laundering Act (AMLA) of the Philippines.
• KYC verification documents: Retained for a minimum of five years following submission or account closure, whichever is later, in compliance with AMLAC and PAGCOR record-keeping obligations.
• Transaction and financial records: Retained for a minimum of five years from the date of each transaction, consistent with AMLA requirements.
• Gaming activity logs: Retained for the duration of the account relationship and for a minimum of two years following account closure.
• Customer support communications: Retained for a minimum of two years from the date of the interaction, or longer where the communication relates to a dispute that remains unresolved.
• Marketing consent records: Retained for as long as the account is active and for one year following account closure or withdrawal of consent.

When data is no longer required for any applicable purpose or retention obligation, it is securely deleted or anonymized.

The 551 pub Platform uses cookies and similar tracking technologies to provide functionality, improve user experience, maintain session security, and gather analytical data about how the Platform is used. A "cookie" is a small text file placed on your device by a website.

The categories of cookies used on the 551 pub Platform include:

• Strictly Necessary Cookies: Essential for the Platform to function. These enable account login sessions, security token management, and basic navigation. They cannot be disabled without impairing Platform functionality.
• Performance and Analytics Cookies: Collect aggregated, anonymized data about how Players interact with the Platform — page load times, navigation paths, error occurrences. Used to improve Platform performance and user experience.
• Functional Cookies: Remember your preferences and settings — such as language preferences, preferred game categories, and session customization options — to provide a more personalized experience.
• Security Cookies: Used to detect and prevent fraudulent activity, identify unusual login patterns, and protect account security during active sessions.

You may control cookie settings through your browser preferences. Note that disabling strictly necessary cookies will impair your ability to use the Platform. Continuing to use the Platform without adjusting your browser settings indicates your acceptance of cookies as described above.

551 pub implements a range of technical and organizational security measures designed to protect personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 551 pub servers — the same standard used by Philippine banks.
• Hashed password storage using industry-standard cryptographic algorithms. 551 pub never stores passwords in plain text.
• Access controls and role-based permissions that limit internal access to personal data on a need-to-know basis.
• Regular security audits and penetration testing conducted by qualified third parties to identify and remediate vulnerabilities.
• Multi-factor authentication options available to Players for account access, and mandatory for staff accessing administrative systems.
• Intrusion detection systems that monitor for unauthorized access attempts and abnormal traffic patterns.
• Incident response procedures that enable prompt detection, containment, and notification in the event of a personal data breach.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 551 pub will notify the National Privacy Commission within the timeframes required by law and will inform affected Players as appropriate.

Under the Philippine Data Privacy Act of 2012 and applicable regulations issued by the National Privacy Commission, you have the following rights with respect to your personal data held by 551 pub:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, stored, and disclosed. This Privacy Policy fulfils that obligation.
• Right to Access: You may request a copy of the personal data 551 pub holds about you, together with information about how it is being used.
• Right to Correction: You have the right to have inaccurate or incomplete personal data corrected. You can update many Account details directly through your account settings, or by contacting support.
• Right to Erasure / "Right to be Forgotten": You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you have withdrawn consent (and no other legal basis applies), or where processing is unlawful. This right is subject to overriding retention obligations under PAGCOR and AMLA regulations.
• Right to Object: You may object to processing based on legitimate interests. You may also withdraw marketing consent at any time through your account notification settings.
• Right to Data Portability: You may request that personal data you have provided to 551 pub be supplied to you in a commonly used, structured, machine-readable format.
• Right to Damages: You are entitled to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.
• Right to File a Complaint: You may lodge a complaint regarding 551 pub's data processing practices with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact our Data Privacy Officer at the details provided in Clause 14. 551 pub will respond to all rights requests within the timeframes prescribed by applicable law, generally within thirty (30) days of receipt.

The 551 pub Platform is strictly for persons who are 21 years of age or older, as required by PAGCOR regulations governing online gambling in the Philippines. 551 pub does not knowingly collect, retain, or process the personal data of persons under 21 years of age.

If 551 pub discovers that personal data has been collected from an individual below 21 years of age, the account will be immediately suspended, and all associated personal data will be deleted in accordance with applicable law. Where required, the matter will be reported to PAGCOR.

Age verification through government-issued identification is mandatory for all accounts and is enforced prior to any deposit or gameplay activity. Parents or guardians who believe their minor child has registered on the Platform are encouraged to contact 551 pub support immediately.

The 551 pub Platform integrates with third-party services necessary for its operation, including payment providers (GCash, PayMaya, BPI, BDO, Metrobank), game content studios, and KYC verification platforms. When you interact with these third-party services — for example, by initiating a GCash deposit — your data is subject to the privacy policy of the relevant third-party provider, in addition to this Policy.

551 pub selects service providers that demonstrate compliance with applicable data protection standards and requires them to maintain appropriate technical and organizational security measures. However, 551 pub is not responsible for the data processing practices of independent third parties.

The 551 pub Platform does not display advertising from third-party ad networks and does not embed third-party social media tracking pixels. Any links to external resources within informational content are provided for reference only and do not constitute an endorsement of those parties' privacy practices.

551 pub reserves the right to update or amend this Privacy Policy at any time, including to reflect changes in applicable law, regulatory requirements, or our data processing practices. The most current version of this Policy will always be available at https://551pub.club/privacy-policy.

When material changes are made to this Policy, 551 pub will make reasonable efforts to notify registered Players via the email address associated with their Account or through a notice prominently displayed on the Platform. The effective date of the current version is shown at the top of this page.

Your continued use of the 551 pub Platform after any update to this Privacy Policy constitutes your acknowledgement of, and where applicable your agreement to, the updated Policy. If you have questions about any changes, please contact our support team before continuing to use the Platform.

If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 551 pub, please contact our support team. We are committed to handling all privacy-related enquiries fairly and promptly.

General Support & Privacy Enquiries:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available through the Platform after logging in to your 551 pub account. Our team is available 24 hours a day, 7 days a week, in English and Filipino.

For formal data subject rights requests — including access, correction, erasure, or portability requests — please contact our support team with the subject line "Data Privacy Request" and describe the specific right you wish to exercise. We will respond within thirty (30) calendar days, or within the shorter timeframe required by applicable law.

Complaints to the National Privacy Commission:

If you are not satisfied with 551 pub's response to a privacy complaint, or if you believe that your personal data rights have been violated, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines through the NPC's official channels. 551 pub cooperates fully with the NPC in all investigation and resolution processes.